Frequently Asked Questions

Everything you need to know about bringing Alessi design into your home.

What is the standard shipping timeframe for Alessi products?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for those who wish to receive their designer pieces sooner.

How can I return an item if it's not the right fit for my home?

We offer a 30-day return policy for items in their original packaging and unused condition. Please visit our Returns Portal to generate a prepaid shipping label.

Are Alessi products covered by a warranty?

Yes, all Alessi products come with a 2-year manufacturer's warranty that covers production defects. Please retain your proof of purchase to facilitate any warranty claims.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.

How should I care for my Alessi stainless steel items?

To maintain the mirror-polished finish, we recommend hand washing with a mild detergent and drying immediately with a soft cloth to prevent water spots.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location.